Yes. The SMSC will resend the SMS within 36 hours.

Please email us at support@texcellsms.com

You can get  0.25USD or 2HKD FREE credits after you register successfully and credits are valid for 14 days.

There is no limit on numbers to be sent at one time.

160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese, and etc)

You can type the long message into the system. The system will count the characters and show how many SMS will be deducted.

Yes. We are an international SMS provider. You can send out SMS both locally and internationally based on our price list.
 

 Yes. We charge every single SMS per submission / sent to operators. SMS Credit will be deducted regardless of successful or failed message.

Yes, you can check the delivery status in campaign report.

Yes, you can export the broadcast report to Excel / CSV / PDF file or even you can print out the report too.

 Yes, you can create a message to be sent at a pre-determined time and date as well as recipients.

Yes, you will automatically receive an email alert when the SMS credits are low.

 Your account will be credited with credits immediately upon payment.

 You may check Epay's supporting countries list HERE. If your country is not in the list, please contact sales@TexcellSMS.com for other payment methods.

 No. There are no set-up charges or monthly fees with us. You buy credits, use them, and top them up when you need to. It really is that simple.

 The SMS credits valid for 1 year upon top up payment made. However, If you need to extend the validity further, please send an email of your request to support@TexcellSMS.com 3 days prior to your credits expiry date.

 Yes, you will automatically receive an email alert when the SMS credits are going to expire.

Yes, technical support is available through email / phone / Skype. We have technical staffs available 24 Hours a day. You can raise a support ticket to notify a problem with our tech support team.

1) Email: support@TexcellSMS.com
2) Phone:  +852 2882 8198
3) Skype: Texcellsupport

TEXCELLSMS supports sending all content（Including but limited to Social App，Game Industry，Financial Sector，Logistics Industry，Cross-Border E-Commerce）, but due to the influence of local national policies, some countries have restrictions on certain industry content. Please consult our customer service staff for details.

The support provided by TEXCELLSMS depends on your specific needs and requirements. Including: Help Center, Customer Service Support, Technical Support and Business Support. You can choose the corresponding support service according to the problem you encounter.

You can contact customer service to share the country and content you want to send. We will help you test it. If it is successfully received, we will quote you (because there are many routes, you need to test to find the route that suits your copy), and then open an account for you in our system, and then set up targeted routes. You can try to log in and test and send it yourself. In addition, we support USDT and bank transfer.